The ACQA program continues to evolve and based on our customer feedback ongoing improvements to the IT platform and quality management tools continues. The program is being reviewed and updated as there are changes to legislation and to comply with the National Safety and Health Service Standards.  This provides the opportunity for commonwealth facilities to further benchmark against national standards and also provides our alternative funding clients with the tools to meet their ongoing quality management requirements. 

ACQA continues to manage the Joanna Briggs Aged Care Unit a collaborating centre of the Joanna Briggs Institute and can provide support and training in introducing and using the Joanna Briggs Recommended Practice Manuals and their clinical audit system. This relation provides a two way path so that the aged care industry needs are known to the Joanna Briggs Institute and to keep our members up to date with the latest research in aged care at our network meetings.  

The ACQA network coordinator continues to attend the meetings of the Joanna Briggs Institute nationally and internationally and provides members with feedback on these meetings once again at the network meetings. http://joannabriggs.org/JBC.aspx


In June 2013, based on feedback from our members a major upgrade to the Active QMS site was completed. This has resulted in significant improvements that will make your everyday tasks easier.


This update included:

  1. Mobile device support
  2. Improved Navigation
  3. Faster report generation
  4. Easier access to everyday workflows
  5. Speed improvements across the software

In July 2012 ACQA in partnership with ActiveQMS rebuilt their IT system to improve functionality and interface usability. 


In 2010 ACQA formed a partnership with the Joanna Briggs Institute:

Two Great Organisations Announce a Partnership to Help Aged Care Facilities to Excel in Providing High Quality in Aged Caring...

Professor Alan Pearson AM, Executive Director of the Joanna Briggs Institute at the University of Adelaide announced today that the Institute's National Evidence Based Aged Care Unit is to formally partner with the Aged Care Quality Association (ACQA) to offer a unique range of services to aged care facilities to assist staff to improve the quality of care and to monitor quality through auditing services and acting on the results of audit to improve the lives and health of residents in Australia's aged care homes.

Professor Pearson said: "the Institute, with its well-recognised, high quality evidence based aged care resources (developed with funding from the Australian Government Department of Health and Aging) is already a feature of care in over 600 Australian aged care facilities. We are delighted to partner with ACQA, who provides on-site programs for aged care staff to collect audit information on key indicators such as falls, pressure ulcers etc. This will create a unique, comprehensive system of support to help busy aged care services."

Trish McReynolds, an experience aged care nurse and a senior leader in ACQA will become Director of the National Evidence Based Aged Care Unit. She says that "This is an exciting development in Australian aged care that offers new opportunities for aged care homes to excel in the care they deliver.

About The Joanna Briggs Institute

The Joanna Briggs Institute (JBI) is an international not-for-profit Research and Development Unit of Royal Adelaide Hospital and the University of Adelaide located in Adelaide, South Australia.

The Institute collaborates internationally with over 60 Collaborating Centres located in Universities across the world including Scotland, England, Wales, Spain, Romania, Finland, Belgium, Italy, Denmark, Switzerland, Saudi Arabia, Qatar, Thailand, Myanmar, Hong Kong, China, Taiwan, Korea, Brazil, Canada, USA, Australia and 14 African Countries. The Institute and its Collaborating Centres promote and support the synthesis, transfer and utilisation of informationto assist in the improvement of health and aged care outcomes globally. The needs of health professionals and consumers across the world drive and influence the work undertaken by JBI.'

This partnership is supporting and encouraging ACQA to become members of the Joanna Briggs Institute, using their clinical guidelines, audits and education resources to implement evidence based practice within their homes. Ongoing education on how to use the Joanna Briggs Tools is provided at regular networking meetings.


By 2004 the members had grown and ACQA was the first Aged Care Quality Management System to become cloud based. 


In July 2000 a group of dedicated group of aged care facilities in rural South Australia joined together to support the new Aged Care Accreditation process that was being introduced as part of the Aged Care Act 1997. This group decided that networking and sharing would be the best way forward to meet these new requirements. They set up a quality networking group, developed an aged care specific quality management system and introduced this program to their sites.