We are unique, as ACQA is a ‘not for profit’ organisation and is facilitated by a voluntary management committee of ACQA members.


ACQA is a not for profit aged care specific quality management system and support network focussing on rural and remote organisations. Our members include facilities from 2 – 100+ beds who are residential aged care facilities and are commonwealth, state or privately funded or flexible care services including Multipurpose Funded Facilities.

ACQA aims to support small facilities who don’t have the time and resources to constantly review and update a quality management system to monitor compliance against professional standards and legislative requirements and demonstrate continuous improvement commitments. 

The ACQA program consists of process audits, quality indicators (outcome based), compliments, consumer feedback, improvement registers and an evidenced based continuous improvement framework.  The ACQA program is constantly reviewed and updated base on best practice and or evidence based information including feedback from members. ACQA recognise the importance of consumer input into it's program.

ACQA has a memorandum of agreement with the Joanna Briggs Institute (JBI) and has introduced and is assisting members to participate in the JBI Clinical Audit and Endorsement Program. This additional benefit provides ACQA members with the opportunity to compare their clinical practice to evidence based criteria and to become a JBI endorsed organisation.  ACQA is responsible for managing the Joanna Briggs Institute Aged Care Unit and members now have direct access to this centre via the ACQA network meetings.