Aged Care Quality Association - an Australian benchmarking, audit, indicator and analysis improvement program

ACQA is unique as it is a ‘not for profit’ organisation and is facilitated by a voluntary management committee of organisational members. The program consists of system audit, quality indicators, compliments, consumer feedback and improvement registers. The ACQA program is constantly reviewed and updated based on feedback from members.

ACQA now has a collaboration with the Joanna Briggs Institute (JBI) and will be introducing and assisting members to participate in the JBI Clinical Audit Program. This will provide members with the opportunity to compare their clinical practice to evidence based criteria and to apply for JBI endorsement.

ACQA is now facilitating the JBI National Evidence Based Aged Care Unit and members now have direct access to this 'aged care specific' collaborating centre of the Joanna Briggs Institute (JBI) via the Director (Trish McReynolds) at the ACQA network meetings.

http://www.joannabriggs.edu.au/collab_ctrs/nebacu.php

Member Benefits

Initial on-site orientation and training to ACQA
On-line data submission
Automated sector specific monthly benchmarking audit reports
Automated site specific indicator graphing once data is entered
Email alerts to advise that audits are due to assist members to adhere to the audit timetable
Email alerts to advise members of changes to the website
A change log to keep members up to date with website changes
Education and access to JBI clinical audit program (must be a JBI Connect member)
A format for and support in reporting and presenting continuous improvement projects.
Bi-monthly network, peer support and quality education meetings at no cost (except for meals)
Your own site mentor from within the ACQA network group
Shared resources among members including policies, forms, online forum, etc
Site specific data analysis of your data (extra fee)
Access to qualified Aged Care Assessors who can conduct audits of your home to identify risk against the Aged Care Accreditation Standards (extra fee)
Reduced fees on web development and marketing material

Independent Audits

The Aged Care Quality Association is pleased to be able to offer an audit service to both members and non members. ACQA now has a number of qualified registered external aged care assessors who can conduct independent audits against the Aged Care Accreditation Standards at residential aged care facilities.

Consultancy audits prepare the residential aged care facility for desk audits, site audits and review audits against Accreditation Standards conducted by the Aged care Standards and Accreditation Agency. It also provides other types of aged care facilities the opportunity to benchmark their care and services against the Aged Care Standards in preparation for their auditing process.

Click here for more information and to book your audit.

ACQA is proud to endorse Guild Insurance as its preferred Industry Insurer:

At Guild, we have built a unique corporate culture based on providing our customers with a responsive, caring service and products that are tailored to their needs.

This culture has enabled us to provide exceptional customer service, and it is this level of service that sets us apart from our competitors.

Bringing our highly personalised service model to your industry, Guild’s Aged Care and Retirement Facilities insurance policy has been designed to incorporate your business insurance needs into one easily managed package.